Do you have a question about your order? Need help choosing the perfect gift for your pet? We’re always happy to help. At Canny Pet, we believe in good old-fashioned customer service—with a modern twist. So, if you have a quick question or you just fancy saying hello, we’ll do our best to get back to you within one working day.

We’re a small, pet-loving team based in the UK, and we read every message that comes through. Simply submit your contact details in the form and we’ll be in touch. If it’s urgent, feel free to email us directly at Hello@cannypet.co.uk or send us a DM on Instagram. No bots, no call centres—just real people who care about happy pets and happy humans.